SecureCare Plans

We've Got You Covered!

Never worry about your computers again!

Security - Protection - Service - Convenience - Preditability

That's what our SecureCare plans are all about. Look at all the things you can get for one low fixed price! Imagine, protection against losses from fire, theft, software corruption, hardware failure, and more, for your desktop or laptop PC or Mac.

Feature Help Desk Comprehensive
Monitored Online Backup - yes
Antivirus - yes
Antispyware - yes
Antirootkit - yes
Identity Theft Protection - yes
2-Way Firewall - yes
Telephone Help Desk yes yes
Interactive Remote Help yes yes
24/7 Problem Monitoring - yes
Problem Diagnostics yes (remote) yes
Software Repair yes (remote) yes
System Performance Tuneup yes (remote) yes
Hardware Repair - yes
Infection Removal yes (remote) yes
Wireless Security - yes
Network Repair - yes
Computer Purchase - yes
Local Technicians You Trust yes yes
Price / Month $19.95 multiple plans - call for info

* Limitations and Notes:

There is a one-time setup fee of $49. This fee is waived with annual prepayment of subscription fees.

Our diagnostic and repair work is provided on a best effort basis. Although our goal is always to preserve your existing system, we may determine that a problem is not cost effective for repair, and instead recommend replacement.

Our help desk and diagnostic services are available during normal business hours and days. Although we endeavor to serve you immediately upon request, during peak times we may need to schedule a time for service in advance.

Repair and upgrade services do not include the cost for software or hardware parts, tax, or freight unless otherwise indicated. These costs will be quoted to you prior to commencement of related services.

We are never responsible for loss of data, and any related losses, on any medium at any time. If applicable, we set up and monitor your data backups and assist in restoring your data from backups when needed. However, any intermediate data loss or failures of third party equipment or services is outside of our control. Technology such as antivirus and identity theft protection and designed to prevent these kinds of attacks, however they are imperfect and do not replace the need for vigilant and prudent use of technology and the internet, and in any case we cannot guarantee 100% perfection of any product.

Software such as antivirus products are always evolving. Over time, we may find that features or performance are better for one brand than another, and we may change the product used on you computer accordingly.

Additional monitored backup storage space is available for only 90 cents per 1,000,000,000 bytes (1 GB) per month.

Macintosh support does not include malware protection.

Server support is available with our business plans.


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