|
Security - Protection -
Service - Convenience - Preditability
That's what our SecureCare plans are
all about. Look at all the things you can get for one low fixed price! Imagine,
protection against losses from fire, theft, software corruption, hardware
failure, and more, for your desktop or laptop PC or Mac.
| Feature |
Help Desk |
Comprehensive |
|
Monitored Online Backup |
- |
yes |
|
Antivirus |
- |
yes |
|
Antispyware |
- |
yes |
|
Antirootkit |
- |
yes |
|
Identity Theft Protection |
- |
yes |
|
2-Way Firewall |
- |
yes |
|
Telephone Help Desk |
yes |
yes |
|
Interactive Remote Help |
yes |
yes |
|
24/7 Problem Monitoring |
- |
yes |
|
Problem Diagnostics |
yes (remote) |
yes |
|
Software Repair |
yes (remote) |
yes |
|
System Performance Tuneup |
yes (remote) |
yes |
|
Hardware Repair |
- |
yes |
|
Infection Removal |
yes (remote) |
yes |
|
Wireless Security |
- |
yes |
|
Network Repair |
- |
yes |
|
Computer Purchase |
- |
yes |
|
Local Technicians You Trust |
yes |
yes |
|
Price / Month |
$19.95 |
multiple plans - call for
info |
* Limitations and Notes:
There is a one-time setup fee of $49. This fee is waived with
annual prepayment of subscription fees.
Our diagnostic and repair work is provided on a best effort
basis. Although our goal is always to preserve your existing system, we may
determine that a problem is not cost effective for repair, and instead recommend
replacement.
Our help desk and diagnostic services are available during
normal business hours and days. Although we endeavor to serve you
immediately upon request, during peak times we may need to schedule a time for
service in advance.
Repair and upgrade services do not include the cost for
software or hardware parts, tax, or freight unless otherwise indicated.
These costs will be quoted to you prior to commencement of related services.
We are never responsible for loss of data, and any
related losses, on any medium at any time. If applicable, we set up and monitor
your data backups and assist in restoring your data from backups when needed.
However, any intermediate data loss or failures of third party equipment or
services is outside of our control. Technology such as antivirus and identity
theft protection and designed to prevent these kinds of attacks, however they
are imperfect and do not replace the need for vigilant and prudent use of
technology and the internet, and in any case we cannot guarantee 100% perfection
of any product.
Software such as antivirus products are always evolving. Over
time, we may find that features or performance are better for one brand than
another, and we may change the product used on you computer accordingly.
Additional monitored backup storage space is available for
only 90 cents per 1,000,000,000 bytes (1 GB) per month.
Macintosh support does not include malware protection.
Server support is available with our business plans. |
