How to Avoid Being Ripped Off
How do you know who you can trust? Let's face it, when it comes to computers, most people don't know if they're getting a fair shake from their repair people, or if they're being ripped off. Here are some things to look for in locating a trustworthy service provider:
- Free diagnosis. Does the service provider offer a free diagnostic service?
- Fast turnaround. Does the service provider keep the computer for days or weeks regardless of the difficulty of the problem?
- Accurate analysis. Does the service provider accurately identify the problem to be solved?
Check out the video below to see a news "sting" report
revealing how the typical "big box" stores strike out on each of these tests.
First, they charge an up-front diagnostic fee.
Second, they take days just for the initial
analysis, and need to "send the computer out" for weeks to address even a simple
problem. Third, the results of their diagnosis are
completely wrong, revealing shocking incompetence and / or fraud.|
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