• Typically, their charges are higher than ours, and often much higher. Other than some "loss leader" products or services, their pricing is often 20%-50% higher than ours. We don't believe in promoting deceptive loss leaders - we believe in quoting fair prices that work for you and for us over the course of a fruitful long-term relationship.
• With us, you aren't playing roulette and getting some random geek-of-the-week. We are owner operated, and you will get access to the same consultant each time you need help.
• We have decades of experience not only with technology, but with small business operations. We are professionals who will treat you with respect and always listen to your needs. We take quality of service very seriously.
• We are backed by the global Computer Troubleshooters network - the world's largest network of independent IT professionals. Thanks to our size, we are able to partner with the best providers of hardware and software, allowing us to bring you the highest caliber of services.
• Computer Troubleshooters of Encinitas does more than fix computers and remove viruses. Unlike the geeks, we service a variety of small business needs, including marketing, graphic design, website design, and more.

• On-Site (Mobile) Service
• Drop-Off Service
• Remote Service
• Managed Service

With our on-site service, we will come to your place of business or your home to diagnose your situation, perform installations, and fix problems. Often, we will recommend that we take your equipment back to our shop rather than work on it on-site, as this is a more economical solution (in other words, you don't have to pay us to "babysit" the equipment while lengthy operations take place. To set up an appointment, contact us by phone or .

With our drop-off service, we provide a convenient way for you to bring your equipment to us. Bringing your computer to us is your most cost-effective solution to computer care, because we offer our carry-in customers basic diagnostics at no charge, and provide a fixed price for all common types of projects such as performance tune-ups, virus removals, and hardware repairs.

Our service office is located in Park Plaza in the Village Park area of Encinitas, at 1991 Village Park Way, Suite 204-C.  Click here to view a map of our service office location. We are easily found by heading east on Encinitas Boulevard. Two lights past El Camino Real, turn left onto Village Park Way. Park Plaza is located across the street from the 7-11 and next door to the fire station. In the unlikely event that all our our technicians are at customer sites at the same time, our receptionist is available to take equipment dropoffs from 8am to 5pm on normal business weekdays. The reception service is available for your convenience even if our technical staff is out on call at customer sites.

With our remote service, we can diagnose and fix many problems without requiring either an on-site visit or a dropoff. We can safely and securely connect to your computers and help you to pinpoint problems and even visually step you through activities and procedures. In "help desk" mode, you contact us when you need help and we work interactively together. In "remote maintenance" mode, you grant us access to work on your equipment without your interaction or even during non-business hours when everyone has gone home. The choice is yours. When you are ready for remote service, contact us by phone or or an appointment and then follow the simple instructions on the remote help page. Setup takes less than a minute. Some services can be charged at a flat rate, and others on economical 15-minute time increments.

With our managed service offering, we provide comprehensive and proactive service of all your workstations, servers, and network components, including 24/7 monitoring and maintenance, with around-the-clock help desk access.. In effect, managed services is the IT equivalent of health insurance: you pay a predictable monthly fee so that we can keep your systems healthy and operating at peak performance, rather than paying unpredictable fees whenever things inevitably break. Although managed services will save you money in the long term, the most important benefit is that your systems are always operating efficiently and predictable - a characteristic that is particularly critical to successful business operation. We even provide the industry's only "No Downtime Guarantee" ! (Learn more about our B.E.S.T. managed service program.)

• We understand computers and technology issues.
• We come to you with onsite and professional service, as needed.
• Computer Troubleshooters care about our customers.
• We won’t call a job complete until the problem is resolved.

Computer Troubleshooters provides the service and peace of mind you deserve, and we're backed by the full international team of 450 affiliates. We provide local service backed by global strength.