Not sure which B.E.S.T. program is ideal for you?

The comparison matrix below should help you decide.

Feature Trouble-Free Proactive Basic Lite
Server Monitoring
Workstation Monitoring
Auto Alerts
Patch Management
Remote Support available available
Problem Troubleshooting available available
On-Site Problem Support available available
Help Desk Access available available
Priority Response Highest Higher High Normal
Management Reports Monthly Monthly Monthly Quarterly
Discount for Uncovered Services 40% 30% 20%  
CT Best Practice Audit  
Computer Tuneups Quarterly Semiannually Annually  
Anti-Virus Software  
Anti-Spyware Software  
24/7 Network Monitoring    
Vendor Management    
ISP/Email Management    
Backup Management    
Network Management    
Firewall Management    
VPN Management    
"No Down-Time" Guarantee*      
License Management      
Asset Management      
Anti-Spam Software      

* Certain restrictions apply. Contact us for a no obligation analysis of your situation.

 

UPTIME

That’s getting-business-done time. That’s why you expect your systems to be up and running 24/7. Because even 30 minutes without computers can mean a lost order, a lost customer, or lost staff productivity.

How can you ensure the next hard drive crash, network outage, or virus attack won’t derail your business? Guarantee your technology is trouble-free with the B.E.S.T. managed services program from Computer Troubleshooters. 

 

Learn More About B.E.S.T.

Download the flyer in PDF format here.

A member of the Computer Troubleshooters network, we offer the only managed services plan featuring a "no down-time" guarantee. Our managed services plan provides 24/7 monitoring and proactive correction of server, desktop, and network components for all business environments, and is particularly powerful for small businesses lacking a dedicated full-time IT department. Our managed services approach provides rapid local response as well as round-the-clock monitoring by Level 3 NOC technicians.
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