is a revolutionary
managed services program that blends the ultimate in technology
best practices developed by Computer Troubleshooters experts worldwide for
keeping computers and networks troublefree.
Most IT consultants make money when your computers are down and make no money
when they’re running fine. For a
simple monthly fee, we guarantee 24/7 uptime and 0% downtime or we pay you!
If at anytime your computer or
network is down, we’ll pay you $100 for every hour you lose. That’s our
HOW TROUBLE-FREE DO YOU WANT TO BE?
B.E.S.T. program offers different levels of service tailored to match
up with your business needs and budget, as well as a
B.E.S.T. Personal program for non-business computer needs.
Priority Response Above
Daily Backup of Critical Data
Initial Tuneup and Critical Patch
10% Discount on Services
24/7 Automated Monitoring
Proactive Alert Monitoring
Priority Response Above Personal
Network Configuration Analysis and
Individual On-site and Group
Online Backup of Critical Data
Annual Performance Tuneup for Each
No Charge Remote Service Included
for Covered Services
No Charge On-site Service Included
for Covered Services
No Charge Pickup / Dropoff Service
Included for Covered Services
10% Discount for Non-Covered
Monthly Status Reports and
Best Practices Audit and
Critical Security Patch Audit and
the Basic Plan includes plus –
Priority Response Above Basic
Continuous Proactive Patch
One-stop management of all your
24/7 Network Operations Center
24/7 Proactive Alert Monitoring
computer problem troubleshooting covered
Helpdesk support for all users
Semi-annual tune-ups included for all PCs
email, backup, firewall, and VPN management support included at no
Discount for Non-Covered Services
the Basic and Proactive Plans include plus –
No-Downtime Guarantee (including reimbursement of $100 per hour for any
downtime, see agreement for details)*39
License and Asset Management included
tune-ups included for all PCs
discount for additional (non-problem) service
* Certain restrictions apply.
Contact us for a no obligation analysis of your situation.
That’s getting-business-done time. That’s why you expect your
systems to be up
and running 24/7. Because even 30 minutes without computers can mean a lost
order, a lost customer, or lost staff productivity.
How can you ensure the next hard drive crash, network outage, or virus attack
won’t derail your business? Guarantee your technology is trouble-free with the
B.E.S.T. managed services program from Computer Troubleshooters.