Our company was established in 2008
as the Encinitas / Carlsbad location of the Computer Troubleshooters
franchise network. In 2013, we changed our name to Computer Problem
Solvers, but our mission has remained the same: to help identify and
solve technology problems faced by everyday people: residential
consumers and the small business / home business user.
The fact is, most small businesses
fail. One of the most common reasons for failure is inadequate infrastructure management.
Often, small businesses are started because their core product or service
offering matches the interests and skills of the founder. While it's important
that the business owner understands, and hopefully enjoys, the core products and
services of the business, it is not enough. Running a business includes many
different skills and many different tasks, and it is not possible for the owner
to spend time growing the business while also undertaking all of those tasks
personally. At the same time, for small businesses it is not cost effective to
hire staff to conduct all of those tasks internally.
Computer Problem Solvers
was founded by experienced and successful business managers, with
the mission of providing a cost-effective outsource for small
businesses for the key tasks of: computing/IT infrastructure and
support, marketing support, document support, and bookkeeping. Our
focus is on businesses typically with less 10 employees, or even a single owner/operator
running from a home office.
We partner with hand-picked, high
quality companies that extend the reach of our service offering.
What is unique about
Computer Problem Solvers?
Life is busy.
Do you have time to deal with a computer that isn’t working properly? Are
your systems up to date on security and software issues? Keeping up with technology
can be overwhelming and frustrating. Why not let the computer experts at Computer Problem Solvers take care of your technology needs?
Computer Problem Solvers is winner of the New Encinitas Network Ellie award for
best technology business, and has been recognized by California State Assembly
for outstanding service.
We’re the people to
call when you have security questions, your network breaks down, when your machine
or software needs to be upgraded, when virus and spyware issues appear and even
when you’re about to throw your computer out the window.
Businesses and people around the world rely on our network partners. Our global network gives us rapid access to a wide range of experience,
which helps us resolve your computer issues quickly - so you can get back to work.
We are not geeks, gadget guys, or commissioned salespeople - we're technology
professionals. You can count on our trained technicians to work until each problem
is solved. After all, we care about our customers and your peace of mind.
Computer Problem Solvers’ computer and network services are reliable
and convenient. We’re your friendly local computer professional, and we're
eager to tackle all of your business or home technology needs. Call us today to
put our experience to work for you!
Ready to call Computer Problem Solvers?
To send a service request electronically use the Contact
you for your interest in Computer Problem Solvers.
If you have questions or comments about our services you may call us at:
Dave Wood is the
owner and principle
technician for Computer Problem Solvers. He brings a quarter century of
technology and business experience including software development for Boeing,
General Electric, the Software Engineering Institute, and several other
companies. Formerly vice president of a Sorrento Valley multimillion dollar
software company, his business experience includes the founding and operation of
three successful small businesses. Dave holds a BA in computer science.
Kevin Clemons is the Senior Field
Engineer for Computer Problem Solvers and is well known for his
patience, customer focus, and attention to detail. Kevin has
extensive experience in all areas of IT services, including all
types of computers, mobile devices, networking, and servers. Kevin
holds Bachelor and Associates degrees in IT and Network Technology
and also spent formative years with the US Navy.
Regina Wood is the office manager
for Computer Problem Solvers. Aside from keeping things running
smoothly and making sure all of our I's are dotted and our T's are
crossed, Regina also operates her
Amazing Adventures travel business from our joint office.
In addition to our Encinitas staff, we
also work with other experts both locally and remotely, including
members of the
Computer Troubleshooters international network, and the
Independent Computer Consultants (CICC) which includes over 10
consultancies in Southern California.
For a map to our office,